We are looking for a hotel receptionist to be the first point of contact for our guests and manage all aspects of their stay. RESPONSIBILITIES Perform all check-in and check-out tasks Manage online and telephone reservations Inform customers about payment methods and verify their credit card details. Register guests by collecting necessary information (such as contact details and exact dates of stay) Welcome guests upon arrival and assign rooms. Provide information about our hotel, available rooms, rates, and services. Respond to customer complaints promptly and professionally. Act as a liaison with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to meet guest needs. Confirm group reservations and arrange customized services for VIP clients and event attendees, such as wedding guests. Sell additional facilities and services when appropriate. Maintain up-to-date records of reservations and payments. REQUIREMENTS Self-confidence Strong computer skills The ideal candidate will have a minimum of 1 to 2 years of experience in hotels, retail, or other work experience in a similar customer-focused environment. Reliable transportation Opera PMS experience is a plus but not required Strong verbal, written, and interpersonal skills. Great attention to detail Commitment to exceptional service in any situation. Ability to maintain a positive and professional attitude when handling all situations. Adhere to hotel policies and procedures. Ability to work a flexible schedule, including holidays and weekends. Apply now!!! Job type: Full-time, Part-time Salary: Starting at $25,000.00 per month Work Location: On-site employment