




Summary: The Project Operations Specialist manages project setup, billing, and revenue collection, acting as a central liaison across internal teams, clients, and offshore partners. Highlights: 1. Serves as central liaison for project setup, billing, and revenue collection 2. Ensures accurate project setup in financial systems and billing readiness 3. Manages complex internal and external stakeholder relationships **Updated:** Today **Location:** Buenos Aires, Argentina **Job ID:** 13995 Not ready to apply? Join our Talent Network **Description** **Responsibilities** The Project Operations Specialist serves as a central liaison across internal teams, external clients, and offshore partners to ensure accurate project setup, billing execution, and revenue collection. This role requires strong stakeholder management skills to align recruiting teams, finance, project leadership, and client expectations while maintaining billing accuracy and compliance. **Key Responsibilities*** Lead end\-to\-end project and contract setup following contract execution, ensuring accurate project setup in financial systems and billing readiness. * Serve as the primary point of contact for TSP contract billing, purchase orders, and client vendor setup. * Manage and maintain project, requisition, and billing trackers to support accurate invoicing and audit readiness. * Oversee monthly billing and revenue reconciliation, identifying discrepancies, accruals, and missing information. * Partner with Recruiters, Project Directors, and Finance to resolve billing issues and implement corrections as needed. * Coordinate fixed\-fee and consulting billing, including managing monthly documentation and approval processes. * Track and validate purchase orders and invoice details across all client engagements. * Act as the main liaison with offshore Accounts Receivable and Finance teams, providing direction, reviewing corrections, and approving revised invoices. * Handle client billing inquiries and escalations, including credits, debits, voids, and past\-due invoices. * Collaborate with Credit \& Risk Management to support resolution of overdue accounts. * Support vendor setup and payments, including documentation, invoice submission, and PO requests. * Ensure proper project closeout, document archiving, and compliance with internal SOPs and governance requirements. * Review contract terms and client agreements to ensure billing activities align with agreed pricing, services, and invoicing requirements. * Support other operational functions related to compliance and recruitment operations as needed. **Required Competencies:*** Billing \& Revenue Operations Acumen * Contract and Compliance Literacy * Stakeholder Management * Operational Execution \& Process Management * Analytical Thinking \& Attention to Detail * Communication \& Influence * Prioritization \& Time Management **Required Qualifications*** Bachelor’s Degree * 2\+ years’ experience in billing operations, project finance, or revenue operations within staffing, consulting, or professional services * Professional proficiency in English, with the ability to communicate clearly in both written and verbal contexts * Demonstrated experience participating in client\-facing interactions, including written communication and virtual meetings, with the ability to clearly explain billing, financial, or operational topics * High Proficiency working within MS Excel and other Microsoft Office products * Strong working knowledge of ATS, ERP, and billing systems (Oracle preferred) * Demonstrated comfort reviewing contracts and customer agreements and interpreting terms and conditions to support accurate billing and invoicing * Proven ability to manage multiple projects and billing workflows simultaneously * High attention to detail with strong reconciliation and audit skills * Demonstrated experience managing complex internal and external stakeholder relationships in a fast\-paced, matrixed environment **Preferred Qualifications:*** 1\+ years of professional experience in an HR or staffing organization. * Exercises judgment and independently determines appropriate action within defined HR policies and procedures. * Experience partnering with offshore finance or Accounts Receivable teams preferred At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. **Why Syneos Health?** We partner with industry experts to solve and execute against today’s toughest commercialization challenges facing the world’s leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game\-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world. Work Here Matters Everywhere \| How are you inspired to change lives? *Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)*


