**SFDC QA Engineer** ==================== **Job Summary** --------------- **We are looking for an experienced SFDC QA Engineer skilled in both manual and automated testing to join our team. The ideal candidate will have solid QA methodology expertise, hands\-on experience testing Salesforce components, and strong communication skills. This role requires experience automating processes using RPA tools (Robot, CRT) and testing Salesforce configurations, customizations, and integrations.** **Key Responsibilities** ------------------------ ### **Salesforce Testing** * **Develop and execute test plans, test cases, and test scripts for Salesforce implementations, customizations, and integrations.** * **Perform functional, regression, integration, and performance testing on Salesforce applications.** * **Validate Salesforce configurations, workflows, custom objects, Lightning components, and Apex code.** * **Provide specialized expertise in Salesforce component testing as requested by the client.** ### **Defect Management** * **Identify, document, and track defects.** * **Collaborate with development teams to ensure timely resolution.** * **Conduct root cause analysis to propose process improvements and prevent recurring issues.** ### **Collaboration \& Communication** * **Work closely with developers, BAs, PMs, and other cross\-functional teams to ensure alignment with requirements and quality standards.** * **Provide regular QA updates, reports, and status communications to stakeholders.** ### **Continuous Improvement** * **Drive QA process enhancements through metrics, retrospectives, and best practices.** * **Stay updated on Salesforce releases, QA methodologies, and emerging technologies in automation and testing.** **Qualifications** ------------------ ### **Education** * **Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).** ### **Experience** * **5\+ years of experience in Quality Assurance.** * **2\+ years in a leadership or senior QA role.** * **Hands\-on experience testing Salesforce configurations, customizations, and integrations.** * **Experience with automation frameworks and tools such as CRT, Selenium, TestNG, JUnit (CRT and automation experience are mandatory).** **Skills \& Competencies** -------------------------- * **Strong understanding of QA methodologies, tools, and best practices.** * **Ability to design, execute, and maintain test plans, cases, and scripts.** * **Excellent analytical and problem\-solving skills.** * **Strong communication and interpersonal abilities.** * **Ability to perform effectively in fast\-paced, dynamic environments.** * **English level: B1\+ / Intermediate\+.** **Tools \& Technologies** ------------------------- ### **Must** * **Test Strategy / Test Case Development** * **RPA Development – Robot / CRT** * **API Integration Testing** * **Salesforce (functional \+ technical understanding)** ### **Important** * **Python or Java test scripting** * **Git (version control)** ### **Nice to Have** * **Jenkins** * **Selenium** **Certifications** ------------------ * **Salesforce certifications (e.g., Administrator, Platform App Builder) are a plus.** * **QA certifications such as ISTQB are a strong plus.** **Personal Attributes** ----------------------- * **High attention to detail and commitment to quality.** * **Strong business interaction and stakeholder communication skills.** * **Ability to work independently and collaboratively.** * **Adaptability and willingness to learn new tools and methodologies.** ### **Engagement \& Work Setup** * **Contract type:** Contractor – Full Time * **Work mode:** Remote (LATAM) * **Team base:** Danvers, Massachusetts, USA * **Working hours:** Eastern Time (EST), typically 8:00 a.m. to 5:00 p.m. *(time difference may vary during the year and is handled flexibly)* * **End client industry:** Health ### **Mandatory Requirements** * **Fluent English (C1 or higher)** with strong verbal and written communication skills * **Availability to travel to the U.S. occasionally** *(approximately 2–3 trips per year)* * Proven experience leading Salesforce teams * **Salesforce certifications are highly valued** ### **Benefits** * **Public holidays according to the contractor’s country of residence.** * **10 vacation days \+ 5 additional personal days**