We are looking for someone to join our ***Operations team*** who not only understands the importance of providing exceptional service but is also interested in technology and AI. This role is ideal for someone who enjoys combining their **customer service** skills, and, techniques to build **artificial intelligence assistants for our clients**. In this role you will: * Carry out the onboarding of new accounts received by the team. * Follow up with productive clients to explore new use cases, communicate new functionalities, and assist them with the growth of their business through our tool. * Provide technical support to clients on the AI built. **Requirements** * Proven experience in Customer Experience roles or technical support. * Ability to analyze data and use it in making customer\-oriented decisions. * Practical experience in creating and managing JSONs. * Knowledge of process automation, preferably with experience using Zapier. * Ability to work in a team and adapt to dynamic and changing environments. * Strong passion for technology, innovation, and artificial intelligence. * Excellent verbal and written communication skills. **Benefits** **Language Classes:** Access to language classes (English, Portuguese, Spanish) to enhance communication skills. **OpenAI Premium License:** Complimentary access to an OpenAI premium license for personal or professional use. **Paid Time Off:** Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work\-life balance. **Soft Hybrid Work:** We meet 3 days/month in our Co Work offices, the rest of the time you can work remotely from wherever you like!