Summary: Seeking a sharp, detail-oriented Operations & Client Success Coordinator to professionalize and scale day-to-day operations, working directly with the founder in a growth-focused environment. Highlights: 1. Opportunity to work directly with the founder 2. Potential for full-time operations management role 3. Join a growing company and build a long-term leadership position Operations \& Client Success Coordinator (Remote – Argentina) We are a U.S.\-based Performance Marketing Agency operating in the Insurance, Financial, and Legal sectors. In simple terms: we manage and optimize large volumes of inbound leads and phone calls for our clients, acting as a hybrid between an affiliate marketing agency and a lead generation brokerage. The company has been founder\-led for 10 years and is now entering a growth phase. We are looking for a sharp, detail\-oriented Operations \& Client Success Coordinator to work directly with the founder and help professionalize and scale day\-to\-day operations. This is not a basic virtual assistant role. We are looking for someone who can think critically, follow processes precisely, and take ownership of projects. Core Responsibilities **Client \& CRM Management** * Attend Zoom meetings (live or via recording), extract key decisions and action items, and update our CRM and project management systems accurately. * Draft professional follow\-up summaries and next steps for U.S.\-based clients. **Campaign Oversight \& Quality Control** * Monitor daily campaign performance (calls and leads). * Track volume, quality, and KPIs. * Identify irregularities or trends and flag issues proactively. * Use our internal dispositioning and quality control tools to produce concise performance reports. **Project Coordination** * Oversee new campaign launches using structured templates and SOPs. * Coordinate with external technical consultants and platform support teams. * Ensure projects move forward on schedule and are completed correctly. * Follow up persistently when needed — you will often be the one ensuring “experts” deliver. **Billing \& Financial Tracking** * Prepare client invoices based on performance data. * Verify supplier invoices against internal records. * Track payment terms and outstanding balances. What We Are Looking For * Near\-native written and spoken English (this role involves client\-facing communication). * Strong attention to detail. * High level of organization and follow\-through. * Confidence communicating with U.S. clients and external vendors. * Ability to work independently without constant supervision. No deep technical knowledge is required, but you must be comfortable working within structured systems and following detailed instructions. Growth Opportunity Initially, this role will be part\-time (approximately 3\-5 hours per day). You will work closely with the founder in a hands\-on capacity, gradually taking ownership of recurring responsibilities. As trust and capability grow, hours and responsibilities can expand significantly — with the potential to move into a full\-time operations management role. This is an opportunity to join a growing company at an early stage and build a long\-term leadership position. Ideal Candidate Profile * Professional, mature, and highly dependable. * Comfortable in a fast\-moving, performance\-driven environment. * Naturally proactive — you notice problems before being asked. * Interested in long\-term growth, not short\-term gig work. If this sounds like you, please apply with: * A short paragraph explaining why you would excel in this role. * An example of a professional email you have written in English. * Your availability (hours per day and preferred time overlap with U.S. Eastern Time). Job Type: Part\-time Pay: $14,000\.00 \- $25,000\.00 per hour Expected hours: 15 – 30 per week Work Location: Remote