Indeed
Regional Operations & Food Safety Manager
Job Summary:
Lead regional strategy and governance, foster a culture of safety and quality, manage performance, and optimize processes.
Key Highlights:
1. Leadership in regional strategy and governance
2. Focus on safety, quality, and continuous improvement
3. Opportunity to generate positive impact
**Company Description**
PedidosYa is part of Delivery Hero, the world’s leading delivery company operating in more than 70 countries globally. PedidosYa is Latin America’s leading technology company in delivery and quick commerce. It is a simple, fast, and accessible platform connecting millions of users, merchants, and delivery personnel to a wide variety of products and services offered by the community. The company operates across 15 Latin American countries and launched PedidosYa Market in 2020—the region’s first 100% digital marketplace delivering groceries and household items as quickly as 10 minutes after order placement. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock index.
**Job Description**
* Lead regional strategy and governance across 13 countries, ensuring scalability and compliance with safety and quality standards.
* Promote a culture of safety and quality through communication and training programs.
* Manage regional performance using data-driven approaches and collaborate with key stakeholders to achieve objectives.
* Oversee supply chain excellence and the design of safe operations, working across multiple teams to maintain product quality and ensure risk-free work environments.
* Serve as liaison with the Legal Department to ensure regulatory compliance across the entire region.
* Identify and implement process improvements to enhance safety, customer experience, and profitability.
**Requirements**
* Minimum 5 years of experience in operational leadership, quality management, or safety roles within Retail, FMCG, or last-mile logistics environments.
* Expertise in process design and continuous improvement, applying methodologies such as Lean, Six Sigma, PDCA, or Kaizen.
* Prior experience managing multiple markets or regions (LATAM preferred).
* Advanced written and spoken English (must-have).
**Additional Information**
* Create value for a large business ecosystem.
* Teamwork always: Think solutions and build collaboratively, with positive energy.
* Move at the speed of your ideas and take initiative.
* Learn, grow, and reinvent yourself: Allow yourself to make mistakes, learn by doing, iterate, and adapt to change.
* Generate positive impact for people and the planet.
* Work differently, in \#ModoPeYa: It doesn’t matter when or where you work—what matters is the agility with which you make decisions, your flexibility to adapt, and the results you achieve as a team.
Talent diversity strengthens our Cooltura and our organization. We operate as a team in everything we do, and what we love most about it is that we promote diverse and inclusive teams that bring different perspectives to PedidosYa. Our job opportunities are open to everyone, regardless of gender identity, sexual orientation, ethnic origin, religion, age, disability, and/or other individual characteristics.
If you require any reasonable accommodation or specific accessibility support for your interview, please clearly indicate this in your application. Also, feel free to share your pronouns (he/him, she/her, they/them) from your first contact.
\#CoolturaPeYa \#LaDiversidadNosPotencia

Pje. Centenario 130, C1405 Cdad. Autónoma de Buenos Aires, Argentina