Summary: Join a dynamic customer service team to partner with customers, exceed objectives, and drive satisfaction, utilizing strong problem-solving and interpersonal skills. Highlights: 1. Opportunity for advancement and professional business acumen development 2. Work for a stable, growing, global Fortune 500 company 3. Process orders, handle inquiries, and assist with technical issues Join Ecolab’s Customer Service team in **Buenos Aires,** and become part of a dynamic team that loves their work and enjoys each other. As a respected **Customer Service Agent**, use your high energy and social skills to partner with our customers to help them achieve maximum benefit from Ecolab’s products. As a team, we strive to exceed our objectives to help drive greater customer satisfaction. **What’s in it For You:** * Enjoy non\-traditional work hours that fit the schedule you need * Be recognized for meeting goals, and secure opportunities for advancement * Sharpen your professional business acumen * Work for a stable, growing, global Fortune 500 company * Comprehensive benefits package starting day 1 of employment. **What You Will Do:** * Process 60\-100 inbound calls per day * Manage outbound calls, depending upon volume * Must possess solid problem solving \& interpersonal skills * Handle all calls in a prompt and courteous manner * Maintain working knowledge of products, accounts, Ecolab representatives, tools and dispensing systems * Complete a call on screen accurately while speaking with the customer * Process orders, literature requests, and applies information to our customers * Develop technical and mechanical proficiency to assist customers and field staff with dispenser system issues **Minimum Qualifications:** * High school qualifications or equivalent * Proficient with Microsoft Office Suite software (Excel, Word, Access, and Outlook) * Experience using Customer Service software **Preferred Qualifications:** * Bachelor’s degree completed or in process * Ability to interact professionally with others and work independently in a fast\-paced environment * Strong problem solving and interpersonal skills * Excellent verbal and written communication skills * Highly dependable team player * Ability to prioritize workload and complete responsibilities on time * Fluent in English * SAP knowledge **Our Commitment to an Inclusive and Belonging Culture** Ecolab is committed to fair and equal treatment of all employees and applicants, and to promoting the principles of equal employment opportunity. We will recruit, hire, promote, transfer, and provide development opportunities based on individual qualifications and job performance, in all aspects related to employment, compensation, benefits, working conditions, and growth opportunities. Ecolab will not discriminate against any employee or applicant on the basis of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expression, genetic information, marital status, age, or disability.