ARG CLIENT SERVICE REPRESENTATIVE

Description

Job Summary: Santander is seeking a Client Service Representative in Necochea to support branch commercial operations, advise customers, and contribute to satisfaction objectives. Key Highlights: 1. Support commercial operations and provide customer advisory services. 2. Contribute to achieving commercial and customer satisfaction goals. 3. Opportunities for continuous development and learning. ARG CLIENT SERVICE REPRESENTATIVE Country: Argentina Santander ( www.santander.com ) is evolving from a **high-impact global brand** into a **technology-driven organization**, with people at the heart of this journey. We are leading a **customer-centric transformation** that values **disruptive thinking**, the courage to challenge what is possible, and the ability to **innovate**. This is more than a strategic shift: **it is an opportunity for people to be motivated, grow, learn, and make a real impact**. Our mission is to help more **people and businesses thrive**. We embrace a strong risk culture and expect all individuals across the organization to adopt a proactive and responsible approach to risk management. **Retail & Commercial Banking** is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency, and generate value. **THE IMPACT YOU WILL MAKE** At our **NECOCHEA** Branch (Buenos Aires Province), we are looking for a **Client Service Representative (Commercial)** on a **Temporary Contract** (Fixed-term for 3 months). The **purpose of this role** is to support the branch’s commercial operations by advising customers and actively contributing to achieving commercial and customer satisfaction goals. We are redefining how we work through innovation, cutting-edge technology, collaboration, and the freedom to explore new ideas. In this position, your **key responsibilities** will include: * Supporting the branch in meeting performance targets and NPS. * Providing advisory services to customers. * Meeting and collaborating on individual and branch-level commercial objectives. **WHAT YOU WILL BRING TO THE TEAM** Our people are our greatest strength. Each individual contributes unique perspectives that make us stronger as a team and as an organization. We value who you are and amplify what you bring. The following requirements represent the essential knowledge, skills, and competencies for this role. **Professional Experience** * Minimum 1 year of experience in commercial advisory or similar roles (Mandatory) * Minimum 1 year of experience selling intangible products (Desirable) **Education** * Completed or ongoing tertiary/university studies in Administration, Accounting, Economics, Actuarial Science, Finance, Marketing, Commerce, Digital Business, Engineering, Law, or related fields (Mandatory) **Languages** * Minimum English level required: Basic (Elementary or A-1) (Desirable) **Technical Skills (Hard Skills)** * Intermediate proficiency in Microsoft Office (especially Excel) (Desirable) * Experience using customer tools and databases (CRM) (Desirable) **Interpersonal Skills (Soft Skills)** * Proactivity and autonomy (Mandatory) * Results orientation grounded in your problem-solving and management capabilities (Mandatory) * Empathy and approachability with customers (Mandatory) * Relationship-building and teamwork skills (Mandatory) * Flexibility to adapt to diverse business environments and scenarios (Mandatory) **WE VALUE YOUR IMPACT** Your contribution matters—and we recognize it. At Santander, we offer a comprehensive, fair, and competitive proposition reflecting your impact and the value you deliver. We provide: * **Develop and learn every day**: Development opportunities (local and international), training discounts, language courses, university partnerships, and a 100% dedicated learning platform. * **Experience being our customer**: Preferential pricing on our products (fixed-term deposits, loans, safe deposit boxes, etc.) and exclusive cashback offers at supermarkets and fuel stations. We’re here to **keep you motivated**, help you **achieve your goals**, and **celebrate your achievements** at every step of the way. Santander is proud to be an organization offering equal opportunities regardless of age, gender, disability, marital status, race, religion, or sexual orientation. Our commitment is to ensure an inclusive and accessible selection process for everyone. **WHAT’S NEXT?** If everything you’ve read interests you and aligns with what you’re looking for, join our team. **Ready to take the next step?**