### **General Information** **Req \#** WD00090751 **Career Area:** Services **Country/Region:** Argentina **State:** Capital Federal **City:** CABA **Date:** Monday, November 10, 2025 **Working Time:** Full\-time **Additional Locations**: * Argentina \- Capital Federal \- CABA ### **Why Work at Lenovo** We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked \#196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full\-stack portfolio of AI\-enabled, AI\-ready, and AI\-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world\-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992\) (ADR: LNVGY). This transformation together with Lenovo’s world\-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit **www.lenovo.com**, and read about the latest news via our **StoryHub**. ### **Description and Requirements** Join one of the world’s leading technology companies and be part of a team that supports our service partners across North America. We are seeking for a **Warranty Cost Specialist** who is passionate about growth, detail\-oriented, and eager to contribute to a high\-performing team. This role is essential in ensuring accurate billing, timely payments, and effective communication with service providers. **Key Responsibilities:** * Ensure timely and customer\-focused resolution of billing cases, in compliance with internal processes and policies. * Maintain professional and efficient communication with vendors regarding payments, penalties, and billing inquiries. * Collaborate with North America Service Operations to address billing results and process\-related issues. * Prepare invoices for payment and maintain the invoice tracking database. * Manage the penalty invoicing and collection process for warranty service providers. * Monitor warranty labor service cases in the MSD system, including sending reminders and managing case status. * Maintain and regularly update documentation related to billing and invoicing processes. **Required Skills \& Qualifications:** * Strong communication skills to collaborate effectively with internal teams and external partners. * Confident presentation skills for calls with Service Delivery Managers and executives. * Intermediate ability in Microsoft package. Outlook, PowerPoint, Excel (including VLOOKUP and pivot tables). * Highly organized with strong attention to detail and ability to meet deadlines. * Self\-motivated and capable of working independently. * Proactive team player with a positive, solution\-oriented mindset. **Additional Locations**: * Argentina \- Capital Federal \- CABA