Job Summary: We are seeking a dynamic and solution-oriented Local Manager to lead the overall operation of Jump Park Norcenter, ensuring an excellent customer experience and managing teams in a high-demand environment. Key Highlights: 1. Team leadership in a dynamic and fun environment. 2. Customer orientation and service vocation in entertainment. 3. Real growth opportunities and an excellent work climate. We are looking for a Local Manager for Jump Park Norcenter, an entertainment venue focused on delivering fun, safe, and high-quality experiences. We seek a dynamic, solution-oriented individual with strong leadership skills, capable of managing teams and coordinating operations in a high-demand environment with continuous customer interaction. Lead the park’s overall operation, ensuring proper facility functioning, customer safety, and an excellent experience during every visit and event. Key Responsibilities • Oversee and manage the park’s daily operations. • Lead, coordinate, and motivate the team (coordinators, entertainers, and customer service staff). • Ensure compliance with safety regulations and operational procedures. • Guarantee excellent customer service at all times. • Coordinate and manage events and birthday parties. • Manage staff shifts, reservations, and customer flow. • Supervise staff performance and proper facility operation. • Effectively resolve operational issues and customer complaints. • Monitor the condition of facilities and equipment. • Record, report, and follow up on incidents. • Manage and track commercial goals and sales. Requirements • Prior team leadership experience (mandatory). • Experience in similar roles (manager, supervisor, or coordinator). • Experience in entertainment, events, food service, or service industries. • Proactive, organized, and solution-oriented profile. • Excellent group management skills (children, teenagers, and families). • Strong communication and interpersonal relationship skills. • Strong customer orientation and service vocation. • Ability to work under pressure in dynamic environments. • Full-time availability, including weekends and holidays. • Flexibility to adapt to event schedules. We Especially Value • Experience in entertainment parks or recreational activities. • Energy, positive attitude, and presence. • Natural leadership and ability to build committed teams. • Focus on customer experience and agile problem resolution. • Interest in developing a career in the entertainment and hospitality industry. We Offer • An excellent work climate. • Real growth opportunities. • Work in a dynamic, fun, and constantly evolving environment. -Requirements- Minimum Education: High School 3 years of experience Keywords: events
Mateo Gómez
Computrabajo
Mateo Gómez
Computrabajo
