Cash Application Supervisor

Description

Job Summary: Lead and coordinate the back-office team, ensuring accounts receivable are updated and reconciled, aligned with credit policies and collections guidelines. Key Highlights: 1. Lead and coordinate the Cash Application back-office team 2. Ensure efficient processing of receipts and allocation of payments 3. Lead process improvement and automation projects **Job Mission**: Lead and coordinate the back-office team performing Cash Application tasks, ensuring accounts receivable are updated and reconciled with customers and banks, aligned with credit policies and collections guidelines. **Key Responsibilities and Tasks:** * Ensure timely, high-quality, and efficient processing of bank receipts, checks, and cash transfers * Ensure effective allocation of payments, credit notes, and adjustments to customer invoices * Manage and process customer remittance advices * Promptly investigate payment-related inquiries * Investigate and resolve unallocated and unapplied receipts; contact customers if necessary * Execute month-end closing activities promptly in accordance with provided guidelines * Monitor payment and billing interfaces * FRM preparation and submission * Lead process improvement and/or automation projects. * Supervise team task tracking, as well as lead their training, development, and coaching **Knowledge Requirements**: * Advanced university student or graduate in Business Administration or Accounting * Advanced / fluent English proficiency * Advanced proficiency in Office & SAP * Prior experience in accounts receivable * Three years of experience in OTC or Cash Apps **Behavioral Competencies**: * Teamwork * Analytical ability, detail-oriented for working with and interpreting financial data * Proactivity * Excellent interpersonal skills * Strong stakeholder relationships (Customers, Finance Teams, Global team, etc) * Ability to work under pressure * Excellent written and oral communication skills. Active listening. **Reporting Line**: Cash Application Manager