IT Support for Shopping Centers in CABA

Description

Position Summary: We are seeking an IT Services Assistant to provide on-site technical support, including hardware and software assistance, system configuration, and incident resolution. Key Highlights: 1. Hardware and software assistance for users 2. Support for iOS, Android, IP telephony, and video conferencing 3. Incident resolution and ticketing platform tracking At our Shared Services Center, we are looking for an **IT Services Assistant** to deliver itinerant on-site support at our shopping center located in CABA. ###### **Imagine yourself in a role where you will:** * Provide hardware and software assistance to users * Deliver support for iOS, Android, IP telephony, and video conferencing setup * Perform operating system installations and configurations on Windows platforms * Track incidents and events using the ticketing platform * Resolve issues related to hardware and its components, network configuration, and TCP/IP protocol configuration * Provide support and configuration for IP cameras, CCTV systems, and video surveillance platforms **We have a challenge for candidates who:** * Are currently studying or have graduated from a Systems-related program * Are available to work Monday through Friday, 9 AM to 6 PM, including holidays * Have prior experience in on-site technical support tasks * Are customer-oriented, flexible, possess strong communication skills, and demonstrate autonomy in incident resolution ###### **What awaits you upon joining us** Prepaid medical insurance (Swiss Medical) for you and your family Annual performance bonus Lunch, breakfast, and snacks ‍ Scholarship Program \- We support your professional development! Childcare reimbursement Special leave policies Corporate discounts on gyms, language classes, and hotels Discounts on home appliances, Bimbo products, and Movistar plans Discounts via ¡appa! at our shopping centers Special occasion gifts and winter vacation events **Join our team!****!