Summary: Seeking a confident, customer-focused Call Center Agent to handle inbound/outbound calls, resolve issues, and provide accurate information with professionalism. Highlights: 1. Handle customer calls professionally and provide solutions 2. Resolve complaints and maintain customer interaction records 3. Opportunity for training and growth in a supportive environment We are looking for a confident and customer\-focused Call Center Agent to handle inbound and outbound calls. The role involves assisting customers, resolving issues, and providing accurate information while maintaining a high level of professionalism and service quality. **Key Responsibilities:** * Handle incoming and outgoing customer calls professionally * Understand customer needs and provide appropriate solutions * Answer questions related to products or services * Resolve complaints and follow up when needed * Maintain accurate records of calls and customer interactions * Meet daily and monthly performance targets * Follow company policies and call center procedures **Requirements:** * High school diploma or equivalent * Good communication and listening skills * Basic computer knowledge * Ability to work in a fast\-paced environment * Customer service mindset * Previous call center experience is a plus but not required **Skills:** * Clear verbal communication * Problem\-solving ability * Time management * Patience and professionalism **Benefits:** * Competitive salary * Performance\-based incentives * Training and growth opportunities * Friendly and supportive work environment Job Type: Part\-time Work Location: In person