Sales Operations Assistant

Description

Summary: This role involves executing and maintaining the operational foundation of sales systems, ensuring data accuracy and pipeline hygiene within the CRM. Highlights: 1. Opportunity to shape the future of Web3 technology and education 2. Be part of a fast-scaling DeFi brand 3. Focus on operational precision and clean data **Who Are We?** Decentralized Masters is at the forefront of DeFi education globally. In just three years, we have grown from a pioneering pair of co\-founders to over 140 dedicated professionals. Today, we are recognized as one of the fastest\-growing enterprises in the sector, with industry insiders predicting our evolution into a unicorn company by 2030\. Operating on a bootstrapped model, we are on track to achieve an impressive $50 million in revenue this year alone. **Our Impact** While our growth has been remarkable, we take even greater pride in the success of our clients. To date, we have empowered over 4,000 investors to break into the DeFi world. At Decentralized Masters, we don’t just offer education; we cultivate a powerhouse of knowledge combined with an engaging community, innovative technology, and a team of leading DeFi and blockchain experts. Our commitment is to deliver unparalleled resources designed for long\-term success in the world of DeFi and Web3, ensuring our members not only safeguard but also enhance their financial future. **Our Vision** Our goal is to create the largest and most influential DeFi ecosystem the world has ever seen, starting with becoming the gold standard in DeFi education. This vision is ambitious, transformative, and poised to change the landscape of digital finance. **Are You Ready?** This is more than just a job; it’s an opportunity to shape the future of Web3 technology and education. Are you ready to be part of our vision to redefine what’s possible in DeFi and beyond? Apply below, and let’s explore this journey together. **Check us out here:** Decentralized Masters **What will you be doing?** We’re hiring a Sales Operations Assistant to execute and maintain the operational foundation of our sales systems inside HubSpot. You will work inside the CRM daily to ensure data accuracy, lead routing integrity, workflow reliability, and pipeline hygiene. This is a highly detail\-oriented execution role. You will not design revenue strategy — you will ensure it runs flawlessly. ### **Key Responsibilities** ### **CRM \& Pipeline Integrity** * Maintain accurate deal stages, ownership, and required properties * Ensure every active deal has a defined next step * Identify and merge duplicate records * Audit pipelines for stale or mis\-staged deals ### **HubSpot Execution** * Maintain workflows and automation under Specialist direction * Manage sequences and enrollment logic * Maintain lists and segmentation accuracy * Validate lead routing rules * QA workflow triggers and task creation * Update properties and lifecycle stages ### **Lead Flow \& SLA Monitoring** * Ensure new leads are assigned within defined SLA * Flag unworked or unreachable leads * Monitor speed\-to\-lead and follow\-up consistency * Escalate anomalies immediately ### **Reporting \& KPI Support** * Maintain daily and weekly KPI sheets * Validate CRM data feeding dashboards * Flag anomalies in DPL, show rate, and pipeline movement ### **What Great Looks Like** * Zero unassigned leads * \<1% duplicate rate * \<2% missing required deal properties * No silent workflow failures * Accurate reporting delivered on time **Requirements** ### **What do you bring?** * 2–4\+ years in Sales Ops, CRM administration, or sales support * Hands\-on HubSpot experience (required) * Experience working with workflows, sequences, and segmentation * Strong process discipline and attention to detail Ability to work independently in a remote environment * **Benefits** ### **What We Offer** * Competitive compensation * Remote\-first culture with a globally distributed team. * Opportunity to own the organic growth engine of a fast\-scaling DeFi brand. * Access to cutting\-edge tools, data, and creative freedom to innovate. * A values\-driven company culture that rewards results, autonomy, and excellence. ### **This Role Is Ideal For** Someone who: * Loves systems and clean data * Notices errors others miss * Prefers operational precision over sales strategy * Wants to grow into a Sales Ops Specialist role If you are ready to take on a challenge that will shape the future of crypto finance and grow with a team of innovators, we want to hear from you!