At **Humand**, we help companies digitize their internal communication processes, culture, and human resources—all in one place. **Would you like to be part of the digital revolution in technology?** We are looking for an **IT Support** professional eager to join our team as the first person in this area to provide technical support to our Humanders worldwide. This role will be critical in ensuring an excellent internal experience—analyzing data, managing access, devices, cloud tools, and IT processes within a fully digital and rapidly growing environment. If you’re passionate about this challenge, this role is for you! ️ **Key Responsibilities:** * Provide daily internal technical support to Humanders in Apple environments. * Configure and administer devices (primarily MacBooks): initial setup, coordination of shipments, maintenance, and inventory control. * Perform basic administration of cloud and SaaS tools. * Create and maintain internal documentation processes. * Collaborate with People and Operations teams on onboarding and offboarding processes. * Ensure security best practices and compliance. ️ **What We Value:** * Prior experience in Level 1 support roles at global tech/SaaS companies. * Currently pursuing or recently completed a degree in Computer Science or Information Engineering. * Solid knowledge of macOS/Apple ecosystem, Google Workspace, Jira, Notion, Slack, Amplitude, HubSpot, Kandji (or other MDM), etc. * Networking and connectivity troubleshooting. * Experience supporting remote teams. * Ability to collaboratively solve problems in an agile environment. * Strong sense of ownership and ability to work independently. * Upper-intermediate to advanced English proficiency. * Strong communication skills. **Join the Humand team and help us transform the future of work!** Our **mission** is to empower people at work, making them happier and more successful. Our **purpose**: To bring happiness to the world of work. Learn more about us at: https://humand.co/en/