At **Mantis Software**, we are hiring a **Software Consultant** to join our Consulting and Customer Care team. We are seeking candidates with solid experience in customer support, functional support, and cross-functional collaboration, with a strong focus on incident resolution and continuous improvement. If you have experience working with technology solutions for the **agricultural sector** (or similar industries), and wish to further your professional development in a dynamic environment, this is an excellent opportunity. **Responsibilities** * Provide customer support and functional assistance, managing daily, weekly, and monthly incidents. * Conduct functional analysis of requirements and track developments in coordination with the Development team. * Coordinate and deliver **internal training** and **external training** for clients. * Participate in the implementation and rollout of new system features. * Deliver demonstrations of modules or the full system to current and prospective clients. * Collaborate in beta-version testing and functional validation. * Manage and schedule client appointments, prioritize tasks, and ensure error-free delivery. * Conduct **Customer Care visits**, functional meetings, and strategic accompaniment. * Develop automations or internal improvements to optimize routine departmental processes. * Support onboarding of new clients. * Identify interdepartmental bottlenecks and propose structural solutions. **Requirements (Mandatory)** * Prior experience as a **Software Consultant**, preferably in agricultural-sector solutions or related industries. * Functional knowledge and understanding of operational processes. * Experience in customer support, functional support, and requirements analysis. * Ability to lead trainings, demos, and presentations for end users. * Full-time and on-site availability. * A highly energetic team oriented toward collaborative work and offering genuine learning opportunities. * A dynamic environment featuring high interaction across multiple departments. * Opportunities for growth within the department and participation in key client projects. **Are you interested in applying?** If you meet the above profile, please send your CV. Employment type: Full-time Workplace: On-site