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Guest Experience Expert
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
Pje. Centenario 130, C1405 Cdad. Autónoma de Buenos Aires, Argentina
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Description

**Additional Information** **Job Number**25174041 **Job Category**Rooms & Guest Services Operations **Location**Park Tower a Luxury Collection Hotel Buenos Aires, Avenida Leandro N. Alem 1193, Buenos Aires, Buenos Aires, Argentina, 1001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Our job is not only about ensuring smooth check-in and check-out processes for guests. Beyond that, it's about creating an experience that is unique and memorable for each guest. Our Guest Experience Experts take the initiative to offer a wide range of services that guide our guests throughout their stay. They are empowered to be on the move and do whatever needs to be done at any given moment. Whether performing operational tasks, handling guest requests, completing reports, or sharing information about local events and highlights, Guest Experience Experts ensure these interactions become part of the guest’s overall experience. Regardless of specific roles, there are several fundamental requirements for success (creating a safe work environment, following company guidelines and procedures, respecting confidentiality, protecting company assets, maintaining quality standards, and ensuring professional appearance, attire, and communication). Guest Experience Experts are constantly on the go (standing, sitting, walking for extended periods) and engage in various physical tasks (moving items, lifting, carrying, pushing, and placing objects under 10 pounds unassisted). It is essential that Guest Experience Experts consistently perform these tasks (and other reasonable duties as assigned) effectively to ensure guest satisfaction and smooth hotel operations. DESIRABLE SKILLS Education: High school diploma or equivalent certification from a General Educational Development (GED) program. (General Educational Development, GED). Relevant Work Experience: No prior relevant work experience required. Supervisory Experience: No supervisory experience required. License or Certification: None *At Marriott International, we are committed to equal opportunity, inclusion, and providing access to employment opportunities. We actively promote a work environment where the diverse backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of cultures, talents, and experiences of our team members. We are committed to non-discrimination based on disability, veteran status, or other protected characteristics under applicable laws.* The Luxury Collection Hotels & Resorts, with over 120 hotels in more than 35 countries, offers authentic experiences that evoke lasting and cherished memories. With over 100 years of heritage beginning in 1906 under the Italian CIGA brand (a collection of Europe’s most famous and iconic hotels), we build upon a solid foundation as we continue evolving to exceed the expectations of luxury travelers. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and treasured expression of its location—a gateway to the cultural charms and treasures of the destination. If you appreciate evocative storytelling, feel passion and curiosity for this destination’s heritage, and have the desire to deliver genuine, personalized hospitality that anticipates guests’ needs, we invite you to join our journey. By joining The Luxury Collection, you become part of Marriott International’s portfolio of brands. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part** of an incredible global team, and **you will become** your best self.

Source:  indeed View original post
Sofía González
Indeed · HR

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