Job Summary: We are seeking Monitoring Operators to monitor vehicles en route, assist drivers, and serve as the liaison between customers and carriers, ensuring efficiency and compliance in logistics operations. Key Highlights: 1. Real-time monitoring of units and driver assistance 2. Management of route deviations, incidents, and customer service 3. Collaboration in billing and operational planning A leading company in the logistics and transportation sector is looking to hire Monitoring Operators for its tracking team, aiming to ensure efficiency, traceability, and compliance of operations across AMBA and the rest of the country. The position will be responsible for real-time monitoring of the status of vehicles en route, assisting drivers, and acting as the liaison between customers and carriers, guaranteeing adherence to operational and service standards. Main Responsibilities Monitor and coordinate distribution operations, providing on-route support to drivers to ensure deliveries Manage route deviations, incidents, and complaints Ensure compliance with KPIs (pickups, deliveries, timelines, and incidents) Respond to customer requests promptly and accurately Generate daily management reports and performance indicators Collaborate on operational billing Ensure compliance with safety and quality standards Plan the next day’s staff schedule Record vehicle acquisitions for fleet expansion Desired Profile We seek analytical, solution-oriented, and organized individuals capable of working under pressure, demonstrating proactivity, strong communication skills, and customer orientation.-Requirements- Minimum education: High school diploma 3 years of experience Age: between 25 and 40 years Knowledge: Team management, logistics administration, transportation coordination, Microsoft Excel Keywords: operator, operario, operator, monitorista, administrative, logistics, logistica