**About Abbott** Abbott is a global leader in healthcare, creating innovative science to improve people's health. We are always looking ahead, anticipating changes in medical science and technology. **Working at Abbott** At Abbott, you can do work that matters, grow and learn, take care of yourself and your family, be truly who you are, and live a fulfilling life. You will have access to: * Professional development with an international company where you can grow the career you dream of. * A company recognized as a top workplace in dozens of countries around the world and named one of the most admired companies in the world by Fortune. * A company recognized as one of the best large workplaces, as well as a great place to work for diversity, working mothers, female executives, and scientists. **The Opportunity** This position is located in Buenos Aires, Capital Federal, within the Diagnostics division. In this division, we are enabling smarter medical and economic decisions to help transform how people manage their health at all stages of life. Every day, over 10 million tests are performed using Abbott's diagnostic instruments, providing laboratory results for millions of people. As a Biochemical Advisor (Diagnostic Equipment), you will have the opportunity to ensure the proper use of marketed products and equipment through education, instrument integration, and technical application support for customers, engineers, and sales teams, thereby contributing to customer satisfaction and adding value. **What You Will Do** * Develop and identify skills for product and equipment training, along with planning the complete logistics of assigned training courses. * Instrument integration and verification. * Provide technical support to customers, Technical Support Specialists (TSS), and Call Center to resolve assay and application issues. * Specialized technical support to address customer technical objections during visits with sales representatives and/or specialists, participating in demonstrations, trainings, and scientific education. * Identify and propose optimal processes for customers to achieve the best performance from ADD products and equipment. * Maintain complaint and service records according to international standards and national regulations. * Prepare and deliver service reports to the institution. * Process and comply with all received technical information updates. (Quality Directive, Product Information, Field Action, Technical Bulletin, Technical Service Bulletin, Instrument Service Advisory). * Comply with policies established by headquarters, collaborating with QA and Regulatory. * Support in meeting and/or exceeding Service P\&L: Spare Parts Usage, Labor, general expenses, Customer training. **Required Qualifications** * University degree in Biochemistry, Bacteriology, Clinical Microbiology, or related fields. * Intermediate level English skills (written and oral). * Computer skills (Word, Excel, PowerPoint). * Practical experience interacting with customers is preferred. * Experience working in clinical laboratories or blood banks. **Apply Now** Pursue your professional aspirations with Abbott to gain diverse opportunities with a company that can help you build your future and live your best life. Abbott is an equal opportunity employer committed to workforce diversity. If you are not yet part of our talent community, join now and receive updates from Abbott and other future opportunities that may interest you: Abbott Talent Community. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews and @AbbottGlobal.