Help Desk - Beccar

Description

Job Summary: We are looking for a technology-passionate HELP DESK professional to join our IT team, providing technical support and ensuring the proper functioning of systems and equipment. Key Highlights: 1. Being part of a growing company 2. Excellent work environment 3. Opportunities for growth **Criterium is currently seeking a HELP DESK professional!** If you are passionate about technology, have technical support experience, and want to join a **growing company**, this opportunity is for you. **Location:** Beccar **Work Mode:** On-site **Working Hours:** Monday to Friday, 9 AM to 2 PM **Employment Type:** Permanent employment contract **Corporate Benefits** **What will be your challenge?** You will join the IT team, delivering technical support and ensuring the proper operation of the company's systems and equipment: ✔ Installation, configuration, and maintenance of operating systems and applications. ✔ Formatting and updating work devices. ✔ Technical support to internal users (Levels 1 and 2\). ✔ Resolution of hardware, software, and connectivity incidents. ✔ Installation and configuration of new workstations. ✔ Basic network administration (LAN / Wi\-Fi), printers, and Internet services. ✔ Diagnostics and repair of PCs and laptops (desirable). ✔ Automation and management of digital tasks in Monday. **Mandatory Requirements:** \- Proven 1–3 years of experience in technical support or help desk roles. \- Proficiency in installing Windows operating systems. \- Basic networking knowledge (IP, routers, switches, Wi\-Fi, cabling). \- Experience in hardware maintenance (PC assembly and repair). \- Familiarity with productivity software (Office suite, web browsers, antivirus). \- Printer, camera, and peripheral device configuration skills. \- Strong communication skills and user-oriented mindset. \- Autonomous, organized, and solution-driven profile. **Preferred Qualifications:** ✔ Students or graduates in Computer Science, Information Technology, or Electronics. ✔ Experience working in SMEs or startups. ✔ Availability to handle urgent issues outside regular hours (occasional). **What do we offer?** \- Excellent work environment \- Opportunities for growth \- Future possibility of a hybrid work model (weekly remote work) **If you meet the requirements and wish to join a dynamic team, apply now!** We’re looking for you! Application Question(s): * In which locality are you located? Experience: * Help Desk / Help Desk: 1 year (Mandatory) Workplace: On-site employment