We are seeking a highly skilled **Senior Technical Support Engineer** to join our IT Corporate Systems team and play a critical role in driving operational efficiency through advanced IT solutions. This position requires a combination of strategic insight, technical expertise, and a proactive approach to resolving complex challenges, while collaborating with cross\-functional teams to implement scalable and productive IT systems. EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi\-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting\-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. **Responsibilities** * Foster relationships with cross\-functional teams to understand their business processes and IT requirements * Diagnose and troubleshoot network and software issues to minimize operational disruptions * Resolve complex hardware, software, and networking challenges to maintain consistent service availability * Identify opportunities for process improvement through IT solutions and automation * Collaborate with stakeholders to design and implement scalable IT systems and infrastructure **Requirements** * Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience * 5\+ years of experience in a Systems Engineer or similar role with demonstrated expertise in Google Workspace administration and engineering for enterprise environments * Capability to plan, implement, and manage advanced Google Workspace configurations such as Context\-Aware Access (CAA), Data Loss Prevention (DLP), and email authentication protocols like SPF, DKIM, and DMARC * Proficiency in managing Google Workspace Advanced Device Management for platforms including ChromeOS, Android, and iOS * Expertise in automating Google Workspace tasks via Google Workspace APIs and Google Apps Manager (GAM), including complex scripting for bulk operations and integrations * Strong communication skills to clearly explain complex technical concepts to diverse audiences **Nice to have** * Background in cross\-platform device management utilizing tools like Kandji, Intune, and Google Workspace device management for Windows, macOS, and ChromeOS * Qualifications in deploying Google Meet hardware and managing unified communications solutions * Familiarity with enterprise identity solutions like Okta, Entra ID (Azure AD), and Google Workspace for effective user access management * Skills in automation and scripting, utilizing tools such as Python and PowerShell for advanced system integration **We offer** * Connectivity Bonus (15,000 ARS are paid with a salary receipt at the end of each month as a non\-wages concept). * Medicina Prepaga (It covers the collaborator and direct family group). * Paternity Leave (Two additional days are added to what is established by law, total of 4 days). * Discounts card. * English Training (English lessons, twice per week). * Training Program (Access to multiple customized training plans according to the needs of each role within the company). * Marriage bonus (The company doubles the allowance established by law that ANSES offers). * Referral Program (Referral bonus is paid when the referral of a collaborator joins the Company). * External Agreements and Discounts. * Vacations: 14 calendar days a year *By applying to our role, you are agreeing that your personal data may be used as in set out in EPAM´s Privacy Notice and Policy.*