Administration

Description

Job Summary: We are seeking a proactive and organized individual with excellent interpersonal skills to join our administrative team, handling complaints and coordinating repairs. Key Highlights: 1. Handle complaints and coordinate repairs. 2. Assist with general accounting and administrative tasks. 3. We prioritize transparency, efficiency, and peace of mind for our clients. At **Faciluz Consorcios**, we specialize in comprehensive condominium management, prioritizing transparency, efficiency, and peace of mind for our clients. We seek to hire a proactive, organized individual with excellent interpersonal skills to join our administrative team. **Job Summary:** You will be the primary point of contact for co-owners and vendors. Your role will be essential in ensuring the smooth daily operation of the buildings we manage—handling complaints, coordinating repairs, and assisting with general accounting and administrative tasks. **Main Responsibilities:** * **Customer Service:** Respond to inquiries and complaints from condominium owners via phone, email, and WhatsApp in a courteous and effective manner. * **Maintenance Management:** Receive repair requests, coordinate vendor visits (plumbers, electricians, cleaning staff, etc.), and follow up until issues are resolved. * **Accounting Support:** Enter supplier invoices, monitor payments, manage collections, and assist in preparing documentation for the monthly expense statement. * **General Administrative Tasks:** File legal and accounting documents, draft building announcements, and maintain updated databases of owners and tenants. **Requirements:** * **Experience (Preferred):** **1 or 2** years in administrative roles, preferably in condominium management, real estate agencies, or related fields *(clarify whether mandatory or preferred)*. * **Computer Skills:** Proficient use of Microsoft Office (especially Excel) and email. * **Management Systems:** Familiarity with condominium management systems (e.g., ConsorcioAbierto, Octopus, etc.) is a plus. * **Soft Skills:** Excellent oral and written communication, ability to work under pressure, empathy, patience when dealing with the public, and conflict resolution skills. Employment Type: Full-time Salary: Starting at $800\.000,00 per month Application Question(s): * Desired compensation Work Location: On-site employment