Technical Support Representative - Phone Support

Description

Job Summary: We are seeking proactive and technology-passionate professionals to join our Technical Support team for high-tech visual solutions. Key Responsibilities: 1. LED screen/digital signage attention and configuration. 2. Fault diagnosis and training on specific software. 3. Technical training and an excellent work environment. At MULTILED, a leader in high-tech visual solutions, we continue to grow. We seek proactive and technology-passionate professionals to join our Technical Support team. Your responsibilities will include: - Providing phone support to customers. - Configuring LED screens/digital signage. - Remote fault diagnosis. - Installing LED screen-specific software. - Conducting software usage training for customers. What we offer: - Technical training. - An excellent work environment. Experience in the LED screen industry is highly valued. -Requirements- Minimum education: High school diploma 1 year of experience Skills: Fault analysis, phone support, electricity, software installation, equipment maintenance, technical support, electro-technology maintenance Keywords: technologist, technician, tech, technician, technology, tecnologia, technologist, support, support, call, callcenter, teleoperator, telephone operator, telephonist, telephone