Virtual Medical Receptionist

Description

Summary: Concierge Diagnostics seeks a full-time Virtual Medical Receptionist to provide exceptional diagnostic imaging services with professionalism, efficiency, and compassion. Highlights: 1. Opportunity to join a growing team in a fast-paced healthcare environment 2. Focus on patient care and professional communication 3. Engage in diverse administrative and patient interaction tasks Virtual Medical Receptionist (Remote) – Full\-Time **Important:** Applications submitted in Spanish or with Spanish\-language résumés will not be considered. Please submit your résumé in English. About Concierge Diagnostics Concierge Diagnostics is a leading diagnostic medical imaging company headquartered in South Florida. Since 2014, we have proudly partnered with some of the region's most respected private medical practices, concierge physicians, and VIP patients by delivering exceptional diagnostic imaging services with professionalism, efficiency, and compassion. We are currently seeking a **full\-time Virtual Medical Receptionist** to become an integral part of our growing team. If you are dependable, detail\-oriented, enjoy helping patients, and thrive in a fast\-paced healthcare environment, we would love to hear from you. Schedule * Monday – Friday * **8:30 AM – 5:00 PM Eastern Time (U.S.)** * Occasional half\-day Saturdays as operational needs require This is a **100% remote position**. No travel is required. Compensation * Starting Pay: **$4\.00 USD per hour** * Full\-Time Position * Annual merit\-based performance reviews with opportunities for compensation increases Benefits (After Successful 90\-Day Probationary Period) * Paid Time Off (PTO) * Personal Days * Paid Sick Days * End\-of\-Year Performance Bonus * Paid Major U.S. Holidays Responsibilities As a Virtual Medical Receptionist, you will serve as one of the first points of contact for our patients and referring providers. Daily responsibilities include: * Professionally answer inbound telephone calls * Register new patients into the electronic medical record (EMR) * Schedule, reschedule, and confirm patient appointments * Scan and upload medical documentation into patient charts * Explain exam preparation, procedures, pricing, and appointment expectations * Obtain physician orders when required * Maintain accurate documentation for the billing department * Coordinate with clinical and administrative staff * Perform additional operational tasks as assigned Qualifications The ideal candidate is: * Friendly, professional, and patient\-focused * Highly organized with exceptional attention to detail * Comfortable multitasking in a fast\-paced medical environment * Reliable and accountable * Able to communicate clearly and professionally with patients and healthcare providers * Comfortable working independently from home Language Requirements * **Excellent English communication skills are required.** * Bilingual **English/Spanish** is a significant advantage. Training The selected candidate will receive a **paid two\-week training program** designed to ensure a smooth transition into the role and familiarity with our systems and workflows. Work Environment This is a fully remote position. Applicants must have a professional home workspace with reliable internet, minimal distractions, and the ability to maintain patient confidentiality in accordance with HIPAA standards. If you're looking to join a growing healthcare company that values professionalism, teamwork, accountability, and exceptional patient service, we encourage you to apply. Job Type: Full\-time Pay: From $5,977\.00 per hour Work Location: Remote