Administrative

Description

Job Summary: We are seeking a proactive and organized individual with excellent interpersonal skills to manage condominiums, interact with co-owners and service providers, and assist with administrative tasks. Key Highlights: 1. Fundamental role in the daily operation of buildings 2. Comprehensive and transparent, efficient condominium management 3. Key point of contact with co-owners and service providers At **Faciluz Consorcios**, we specialize in comprehensive condominium management, prioritizing transparency, efficiency, and our clients’ peace of mind. We seek to bring on board a proactive, organized individual with outstanding interpersonal skills to join our administrative team. **Job Summary:** You will serve as the primary point of contact for co-owners and service providers. Your role will be essential in ensuring the smooth daily operation of the buildings we manage—handling complaints, coordinating repairs, and assisting with general accounting and administrative tasks. **Main Responsibilities:** * **Customer Service:** Respond courteously and effectively to co-owners’ inquiries and complaints via phone, email, and WhatsApp. * **Maintenance Management:** Receive repair requests, coordinate visits with service providers (plumbers, electricians, cleaning staff, etc.), and follow up until resolution. * **Accounting Support:** Enter supplier invoices, monitor payments, manage collections, and assist in preparing documentation for the monthly expense statement. * **General Administrative Tasks:** File legal and accounting documents, draft building announcements, and maintain updated databases of owners and tenants. **Requirements:** * **Experience (preferred):** **1 or 2** years in administrative roles, preferably within condominium administrations, real estate agencies, or related fields *(clarify whether mandatory or preferred)*. * **Computer Skills:** Proficient use of Microsoft Office (especially Excel) and email. * **Management Systems:** Familiarity with condominium management software (e.g., ConsorcioAbierto, Octopus, etc.) is a plus. * **Soft Skills:** Excellent oral and written communication, ability to work under pressure, empathy, patience when interacting with the public, and conflict-resolution skills. Salary: Starting at $800\.000,00 per hour Application Question(s): * Desired compensation Work Location: On-site employment