Job Summary: We are seeking a proactive and responsible professional for the Systems area, with experience in advanced technical support and the ability to resolve critical issues. Key Responsibilities: 1. Advanced technical support for hardware, software, and networks 2. Server and database administration and maintenance 3. Critical incident diagnosis and resolution At Grupo Guerreiro, we continue growing and wish to add a professional to our Systems team with experience in advanced technical support. We seek a proactive, responsible individual capable of resolving critical problems, who can add value in server administration, database management, programming, and security systems. Job Responsibilities: • Provide advanced technical support for hardware, software, and networks. • Server administration and maintenance. • Database management and support. • Security camera support and configuration. • Critical incident diagnosis and resolution. • Collaboration with Levels 1 and 2 support. • Documentation of technical procedures and case tracking. Requirements: • Proven experience in technical support. • Solid knowledge in: o Programming and operating systems. o Server administration. o Databases. o Security camera infrastructure. • Analytical ability, problem-solving skills, and teamwork. • A valid driver’s license is preferred. -Requirements- Minimum Education: Tertiary 2 years of experience Age: 21 years or older Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist