Job Summary: We are seeking professionals to manage incidents, monitor systems, and ensure stable IT operations in a technology- and GenIA-driven environment. Key Highlights: 1. Work with cutting-edge technology and GenIA. 2. Develop expertise in problem resolution. 3. Collaborate within teams to ensure stable IT operations. **At Accenture, technology drives our transformation. We seek individuals eager to learn, grow, and work with cutting-edge tools to solve real-world challenges. We integrate generative artificial intelligence (GenIA) into our projects to accelerate innovation, optimize processes, and deliver impact across multiple industries. We have more than 1,600 professionals dedicated exclusively to GenIA, supported by a global network of over 40,000 data and AI experts. This approach is strengthened by strategic investments, more than 35 technology alliances, and over 25 GenIA studios distributed globally. Join our Technology teams and discover how you can be part of this evolution.** **This role involves:** * Managing incidents and system outages, ensuring timely investigation and restoration. * Monitoring systems and analyzing trends to improve performance and prevent future incidents. * Tracking and facilitating change approvals in production environments. * Operating production technology services aligned with governance protocols and service-level agreements (SLAs). * Collaborating with teams to ensure stable and efficient IT operations. * Working independently, developing expertise in problem resolution, and actively participating in technical discussions. **Mandatory Skills:** * Advanced/Bilingual English * Advanced level in IT troubleshooting * Advanced level in problem management **A unique workplace — discover the benefits we offer you:** Pedidos Ya ️ Swiss Medical health insurance at no cost for you and your immediate family Connectivity Reimbursement 100% subsidized gym membership Flexible vacation balance Flexible working hours Subsidized certifications Birthday leave day Bonuses Accenture Days: 5 additional days off per year. Flexible benefits package Extended Parental & Maternity Leave Childcare financial assistance and many more ➕! We have offices available in *CABA, Córdoba, Mar del Plata, and Rosario*! And if you’re located in other provinces, our **positions are remote**, so you can work from home! **AT ACCENTURE, EQUALITY DRIVES INNOVATION** Did you know Accenture was named the world’s most diverse and inclusive company? We believe the workforce of the future is one that is equitable for everyone. *All employment selection decisions will be made without distinction, exclusion, or preference based on race, color, gender, sexual orientation, disability, age, religion, political or trade union opinion, nationality, socioeconomic origin, or any other grounds stipulated in applicable legislation, which would nullify or impair equal opportunity or treatment among candidates.*
Sofía González
Indeed · HR
Sofía González
Indeed · HR
