Objective: Implementation and monitoring of our educational programs. This role is critical to ensuring the proper execution of courses, efficient tutor management, evaluation of program impact, and optimization of operational costs. The ideal candidate will have experience in educational management, training program coordination, and customer service, with a focus on continuous improvement and pedagogical quality. **Key Responsibilities** **Program Coordination and Execution** * Oversee the planning, implementation, and monitoring of educational programs. * Ensure that methodology and pedagogical objectives are met in each course. * Design and optimize operational processes for correct course implementation. * Coordinate program logistics, ensuring appropriate resource allocation. **Tutor Management** * Coordinate tutor selection and assignment according to the needs of each program. * Provide tutors with information, training, and tools for effective teaching. * Monitor tutor performance and provide feedback for continuous improvement. * Manage incidents or challenges arising during course delivery. **Monitoring and Evaluation** * Implement evaluation mechanisms to measure course quality and pedagogical impact. * Collect data and analyze metrics to assess program performance. * Generate reports containing key information on teaching effectiveness. * Identify areas for improvement and propose strategies for program optimization. **Monitoring and Evaluation** * Implement evaluation mechanisms to measure course quality and pedagogical impact. * Collect data and analyze metrics to assess program performance. * Generate reports containing key information on teaching effectiveness. * Identify areas for improvement and propose strategies for program optimization. **Reporting and Continuous Improvement** * Prepare periodic reports on program implementation, costs, and outcomes. * Present performance analyses to senior management for strategic decision-making. * Propose improvement strategies for operational and pedagogical processes.