Job Summary: We are seeking a hospitality professional with an exceptional service attitude to manage guest interactions, check-ins and check-outs, and resolve complaints in a luxury environment. Key Responsibilities: 1. Manages guest interactions with the highest level of hospitality. 2. Resolves complaints effectively, personalizing the service experience. 3. Coordinates amenities and takes room reservations. **About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world\-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** European elegance with a uniquely Argentine twist. Set in the exclusive Recoleta neighbourhood, Four Seasons is a combination of an early\-20th\-century mansion and a contemporary high\-rise, offering the best of modern comfort with European\-style glamour. Meet up with colleagues and friends over cocktails at Pony Line and dry\-aged steaks at Elena, or enjoy a local tradition – Sunday barbecue – in our secret garden. **Your responsibilities will include:** --------------------- **• Carry out check\-in and check\-out procedures in accordance with company standards.** **• Manage all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.** **• Identify and anticipate guest needs throughout their stay.** **• Resolve complaints effectively, seeking opportunities to personalize and elevate the service experience.** **• Assign rooms and coordinate amenities as appropriate.** **• Take room reservations and provide support to the PBX/telephony department when required.** --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- **Requirements:** --------------- **• Tertiary or university degree related to the industry.** ---------------------------------------------------------------- **• Proficiency in English; additional languages are desirable.** ---------------------------------------------------------------------- **• Availability to work rotating days and shifts, including night shift (mandatory).** -------------------------------------------------------------------------------------------------------- **• Excellent service attitude and care towards our guests.** ------------------------------------------------------------------------- **• Opera system proficiency** -------------------- **Applicants must hold the necessary permits and documentation to work legally in the country.** -------------------------------------------------------------------------------------------------------------------------