Branch Manager

Description

Job Summary: We are seeking a Branch Manager to lead teams, supervise daily operations, and ensure excellent customer service in retail. Key Highlights: 1. Team leadership and branch operational management 2. Focus on customer service quality and incident resolution 3. Professional development and growth opportunities Zielteck S.A. is searching for a Branch Manager to join a leading company in the retail, services, and customer service sector. Responsibilities Supervise and coordinate daily branch operations. Lead work teams, promoting goal achievement and high-quality customer service. Manage store opening and closing procedures. Oversee operational, administrative, and commercial branch processes. Monitor budgets, work orders, invoicing, collections, and merchandise orders. Ensure proper functioning of facilities, tools, and work equipment. Manage performance indicators, sales statistics, and goal attainment. Resolve customer complaints and operational incidents, ensuring a positive customer experience. Coordinate and follow up with direct reports, promoting professional development and adherence to internal procedures. Maintain order, cleanliness, and compliance with safety and hygiene regulations. · Requirements Proven, substantial experience as a Branch Manager or Branch Supervisor. Experience in high-traffic retail locations selling products and services. Intermediate Excel proficiency. Experience using ERP systems and comprehensive branch management. Problem-solving, dynamic, analytical, and customer-oriented profile. Leadership skills, effective communication, and task follow-up ability. Residency in areas near San Martín or San Isidro is preferred. · Employment Conditions Full-time schedule. 100% on-site work mode. Working hours: Monday–Friday, 8 AM–7 PM; Saturdays, 8 AM–1 PM. Work location: San Martín / San Isidro. Employment relationship. Theoretical and practical training. Health insurance coverage through Sancor Salud. Corporate benefits and discounts on products and services. Development opportunities and commission structure after permanent hiring.-Requirements- Minimum education: High school years of experience Keywords: resident, manager, supervisor, assistant manager, responsible person, coordinator, manager, captain, branch, branch