Job Summary: We are seeking a Customer Service Trainer to train service station staff, improve service quality, and optimize customer service. Key Highlights: 1. Staff training and development at service stations 2. Identification of opportunities to improve customer service 3. Collaboration with service station owners to optimize service At PULLMEN, we specialize in personalized services for searching, recruiting, and selecting personnel for both temporary and permanent positions. We have over 50 years of experience in the labor market. On this occasion, we are hiring a Customer Service Trainer for service stations to work with a major international company providing training/education services in the petroleum market. Main Responsibilities: - Conduct periodic visits to assigned service stations - Train service station staff on the Shop segment, delivering necessary knowledge for proper performance of their duties (cafeteria, product display, customer service, etc.) - Identify opportunities to enhance service quality and customer service - Collaborate and maintain direct contact with service station owners to optimize service - Monitor the performance of each service station employee Requirements: - Completed secondary education - Minimum 2 years of experience as supervisor, manager, or owner of service stations or food-service chains, with barista experience (MANDATORY) - Valid driver’s license - Personal vehicle (MANDATORY) (Fuel expenses will be covered by the company) - Proficiency and experience using MS Office suite (Word, PowerPoint, Excel, Outlook). Additional Information: - Work schedule: Initially 10–12 visits per month, subject to trainer’s availability - Visits occur Monday through Friday, from 9:00 to 17:00 - Fees are paid per day, plus vehicle expenses and meal allowance.-Requirements- Minimum Education: Secondary 5 years of experience Age: between 30 and 45 years Keywords: training, training, training, trainer, care, customer, client, area
Mateo Gómez
Computrabajo
Mateo Gómez
Computrabajo
