Manager Multi Category Coaches

Description

Summary: Lead and develop face-to-face commercial teams, driving performance, operational excellence, and consumer experience across Argentina for smoke-free products. Highlights: 1. Be part of a revolutionary transformation towards smoke-free products. 2. Lead and develop multi-layer commercial teams. 3. Continuous development, learning, and career growth opportunities. Be part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke\-free products. This transformation brings huge opportunity—so wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions. **Your ‘day to day’** As Manager Multi Category Coaches, you will lead and develop face\-to\-face commercial teams, driving performance, operational excellence, and consumer experience across Argentina. Your main responsibilities will include: * Lead a multi\-layer team structure, managing managers and ensuring alignment, capability development, and consistent execution across all teams. * Build and foster a high\-performance, collaborative, and engaged commercial organization focused on sustainable results. * Oversee the relationship with outsourced staffing agencies, ensuring proper workforce planning and operational excellence. * Drive initiatives to reduce staff turnover and enhance team stability and consumer experience. * Accelerate business growth through customer acquisition, cross\-selling, upselling, and repeat sales strategies. * Monitor and analyze KPIs, dashboards, and performance metrics to identify trends, risks, and opportunities. * Translate consumer insights and field data into actionable commercial plans and execution strategies. * Manage and optimize the area budget, ensuring efficient allocation of resources and achievement of financial targets. * Ensure best\-in\-class execution and compliance with internal policies through robust controls and risk management practices. **Who we’re looking for** * Bachelor’s degree in Business Administration, Engineering, Economics, or related field. * \+8 years of experience in commercial roles within FMCG companies. * At least 2 years of experience leading field sales teams in indirect retail environments. * Solid experience managing third\-party vendors or staffing agencies. * Strong analytical skills with experience managing KPIs and performance dashboards. * Proven experience in budget management and cost control. * Advanced English level. * Strong leadership, coaching, and stakeholder management capabilities. * Ability to thrive in dynamic environments and manage complex or escalated situations. * Strategic mindset with strong focus on results and customer experience. * Ability to transform data and insights into impactful business actions. * Knowledge of compliance, internal controls, and risk management practices. **What we offer** * The opportunity to work in a truly international and dynamic environment. * A chance to be part of a purpose\-driven transformation. * Continuous development, learning, and career growth opportunities. * A collaborative and inclusive workplace culture.